Privacy Policy

Overview

This Privacy Policy explains how Havonelia collects, uses, shares, and protects personal information when you visit Havonelia.com, place an order, contact us, or otherwise use our services.

Information We Collect

Depending on how you interact with our store, we may collect contact details, account information, order and transaction details, customer support communications, device and browser information, approximate location derived from an IP address, and information collected through cookies or similar technologies.

How We Use Information

We may use personal information to provide and improve our store, process and fulfill orders, communicate about purchases, provide customer support, prevent fraud and misuse, maintain security, personalize content, measure performance, comply with legal obligations, and send marketing communications where permitted.

How We Share Information

We may share information with Shopify, payment processors, fulfillment and shipping partners, analytics and marketing providers, technology vendors, professional advisers, and authorities when reasonably necessary to operate the store, complete transactions, protect rights and safety, or comply with applicable laws.

We may also disclose information in connection with a business transaction, such as a merger, financing, or sale of assets.

Cookies and Similar Technologies

Cookies and related technologies may be used to operate essential store features, remember preferences, understand store usage, improve performance, and support advertising or measurement where permitted.

You may be able to manage certain cookies through your browser settings and available privacy-choice tools.

Data Retention and Security

We retain personal information for as long as reasonably necessary for the purposes described in this policy, including transaction records, dispute resolution, fraud prevention, and legal compliance.

We use reasonable administrative, technical, and organizational safeguards to protect personal information. However, no method of electronic transmission or storage is completely secure.

Your Rights and Choices

Depending on where you live, you may have rights to request access, correction, deletion, portability, restriction, objection, or withdrawal of consent regarding your personal information. You may also have the right to appeal certain decisions where applicable.

You may unsubscribe from promotional emails using the link provided in the message.

We may need to verify your identity before processing a privacy request.

Children's Privacy

Our store is not directed to children, and we do not knowingly collect personal information from children in violation of applicable laws.

International Processing

Your information may be processed in countries other than the country where you live, depending on the service providers involved in operating our store.

Where required, appropriate safeguards are used for international transfers of personal information.